Delivery Policy
Effective Date: August 18, 2025
Business Name: BJ Sales
Contact Email: jbgroup464@gmail.com
WhatsApp Support: +91 90165 68116
At BJ Sales, we strive to deliver your orders accurately and on time. This Delivery Policy explains the process and what you can expect when shopping with us.
1. Delivery Areas
- We currently deliver to locations across India.
- International shipping is not available at this time.
2. Delivery Timeframe
- Orders are processed and shipped within 1–2 business days after confirmation.
- Estimated delivery time is 5 to 7 business days from the date of dispatch.
- Delivery times may vary due to factors such as location, courier services, holidays, or unforeseen delays.
3. Shipping Charges
- We offer FREE shipping on all orders across India.
- No hidden or extra shipping fees will be charged at checkout.
4. Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email or WhatsApp message with a tracking number.
- You can track your package directly via the courier partner’s website.
5. Delivery Attempts
- Our courier partners will attempt delivery up to 3 times.
- If the order cannot be delivered after multiple attempts, it may be returned to us.
6. Delivery Issues
- If your package is delayed, lost, or marked delivered but not received, please contact us within 48 hours at:
📧 jbgroup464@gmail.com
📱 +91 90165 68116 (WhatsApp) - We will work with the courier partner to resolve any delivery issues promptly.
7. Address Accuracy
- Please ensure that you provide a complete and accurate shipping address, including pin code and contact number.
- BJ Sales is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
8. COVID-19 or Force Majeure
- Delivery times may be affected by external factors such as government restrictions, natural disasters, or pandemics.
- We appreciate your understanding and patience during such situations.
9. Contact Us
For any questions or assistance with your delivery, reach out to us:
📧 Email: jbgroup464@gmail.com
📱 WhatsApp: +91 90165 68116
🕒 Support Hours: 7 days a week