Shipping Policy

Effective Date: August 18, 2025
Business Name: BJ Sales
Contact Email: jbgroup464@gmail.com
WhatsApp Support: +91 90165 68116

At BJ Sales, we are committed to delivering your orders in a timely, safe, and reliable manner. This Shipping Policy outlines the details regarding our delivery services across India.

1. Delivery Coverage

We deliver to most locations across India.
Currently, international shipping is not available.

2. Delivery Timeframe

All orders are processed and dispatched within 1–2 business days.
Standard delivery time is 5 to 7 business days from the date of dispatch, depending on your location.

Note: Delivery times may vary slightly during festivals, sales, or due to unforeseen courier delays.

3. Shipping Charges

Shipping is FREE on all orders across India.
No hidden delivery or handling charges are added at checkout.

4. Order Tracking

Once your order is shipped, you will receive a confirmation along with the tracking ID via:

📧 Email
📱 WhatsApp

You can use this ID to track your package in real-time through our courier partner’s website.

5. Courier Partners

We work with trusted logistics partners to ensure safe and timely delivery. Some of our delivery partners include:

Delhivery
DTDC
Blue Dart
India Post (in some pin codes)

6. Delivery Attempts

Our courier partners will attempt delivery up to 3 times.
If the package is undelivered after multiple attempts, it may be returned to us.

7. Undelivered or Lost Packages

If your order is significantly delayed or marked as delivered but not received:

Please contact us within 48 hours at jbgroup464@gmail.com or on WhatsApp: +91 90165 68116.
We will coordinate with the courier company to resolve the issue promptly.

8. Address Accuracy

Please ensure that your shipping address, contact number, and pin code are accurate and complete at the time of placing the order.
BJ Sales is not responsible for delays or losses due to incorrect or incomplete address details.

9. Contact Us

For any questions or assistance regarding shipping, feel free to reach out:

📧 Email: jbgroup464@gmail.com
📱 WhatsApp: +91 90165 68116
🕒 Customer Support Available: 7 days a week